Returns & Exchanges
At Rena's Thread And Crafts, we want you to love your handmade home decor; if you are not completely satisfied, you may return your items within 30 days of delivery. Please ensure all products are in their original, unused condition to qualify for a full refund.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization.
Pack with Care
Securely package the items in their original packaging to prevent damage to delicate threads or craft materials during transit.
Ship Your Package
Affix the provided shipping label to your box and drop it off at any authorized carrier location.
Receive Your Refund
Once we inspect your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing